MAP Recorded Webinar: Customer-Accountability: Your Competitive Edge
Presenter: Walt Zeglinski, CEO & Chief Client Advocate, MAP
Background & Facts:
This recorded MAP web program will help sharpen your competitive edge to develop loyal customers. Organizations that foster accountability achieve more predictable and profitable results. Out-execute your competition by building a culture of accountability.
- Is the day to day performance of your employees creating a competitive advantage?
- Do your managers provide the leadership to develop loyal customers?
- Has your organization aligned employee behaviors with customer expectations?
In this Webinar you will learn:
- The 3 keys to creating a "customer-accountability" culture
- Leadership's role in developing a customer-centric organization
- A proven system for driving "customer-accountability"
- How to build customer loyalty with high levels of employee satisfaction
Walt Zeglinski is CEO & Chief Client Advocate of MAP. He has over 20 years of successful experience in corporate performance improvement, applying his talent and expertise to diagnose, plan and implement practical solutions for complex business challenges. Walt has held a variety of executive, sales, marketing and learning design positions, consistently producing results for domestic and international organizations across industries.
Print
E-mail
