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    Employee Engagement

    Better Your Engagement

    If you find even a few ways to nurture your engagement with others on a consistent basis, their trust in you as a leader will grow, as will their respect for and loyalty to you.
    Here are three ways to improve engagement with your teams or direct repor

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    Leadership Language That Shows You Care

    Have you ever thought about how you demonstrate our appreciation for those at work? Like loved ones and family members, the people in your work environment thrive when they feel that you support and encourage them.

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    Leadership and Management

    Stop Saying “Yes” When You Need to Say “No”

    Over the years, too many executives and managers have become “yes” people, agreeing to do anything and everything that remotely relates to their realm of duty. But truly effective leaders know how to self-regulate. These simple tips can really help.

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    Talent Management

    Attract, Develop, and Retain “A” Players

    Even great companies can make poor hiring decisions. In the effort to fill critical voids as quickly as possible, some leaders make the mistake of hiring the first person they find, instead of searching for the best talent and the best fit.

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    Customer Service and Loyalty

    Is Poor Customer Service Your Monster Under the Bed?

    Poor customer service is a hidden problem that you can’t change by having high quality products or by focusing on the bottom line.
    How does your organization stack up when it comes to providing excellent experiences for your customers?

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    Strategy and Execution

    Focus on the Vital Few

    Take a hard look at where you spend your time each day. How do you know if you’re spending your time wisely? Are you wasting it on things that don’t give you the biggest return for your effort?


​ The Disciplined Leader

What do the best leaders have in common? The answer is one word: Discipline. A disciplined leader is one who identifies and focuses on the Vital Few: the 20% of activities that will drive 80% of the results. Learn More

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