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    Talent Management

    Attract, Develop, and Retain “A” Players

    Even great companies can make poor hiring decisions. In the effort to fill critical voids as quickly as possible, some leaders make the mistake of hiring the first person they find, instead of searching for the best talent and the best fit.

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    Customer Service and Loyalty

    Is Poor Customer Service Your Monster Under the Bed?

    Poor customer service is a hidden problem that you can’t change by having high quality products or by focusing on the bottom line.
    How does your organization stack up when it comes to providing excellent experiences for your customers?

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    Strategy and Execution

    Focus on the Vital Few

    Take a hard look at where you spend your time each day. How do you know if you’re spending your time wisely? Are you wasting it on things that don’t give you the biggest return for your effort?

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    Strategy and Execution

    Back New Year’s Resolutions with Goals 

    ​According to a recent study, 45% of Americans set New Year’s resolutions, but only 8% keep them. Here are a few tips to give yourself greater direction and accountability and a better chance of being in that successful 8%.

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    Leadership and Management

    Surround Yourself with Great Talent

    Great talent is a key ingredient to making things happen and accomplishing goals. Moreover, it’s a leadership responsibility to onboard the very best and then to inspire and encourage these amazing individuals to achieve their full potential.

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    3 Ways to Boost Morning Productivity

    Evernoticed that, come afternoon, you get a little fuzzy in the brain? Capitalize on the morning’s greater capacity to focus, and get more done before brain fog settles in. Here are some ways to make the most of your brain’s natural high-time.


​ The Disciplined Leader

What do the best leaders have in common? The answer is one word: Discipline. A disciplined leader is one who identifies and focuses on the Vital Few: the 20% of activities that will drive 80% of the results. Learn More

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