Communication

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    Communication

    Practice Email Etiquette

    In light of the recent Sony hacking and its fallout, there’s at least one good lesson that we as business leaders should take to heart: Manage your emails on a professional level.

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    Communication

    Focus on What’s Right, Not Who’s Right

    There are a lot of us who enjoy being right. But when our need to be right drives decision-making and becomes a consistent source of conflict, it mistakenly becomes the focus.

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    Communication

    Avoid Communication Minefields

    One misstep can lead to dire consequences for you, your professionalism and your career. Be very deliberate about what you say, how you say it, and with whom you share it.

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    Communication

    Address Ambiguous Responses

    When you hear people say things like, “I will try,” “I will do my best,” or “I am working on it,” be on high alert. These potentially evasive responses imply a lack of commitment...

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    Communication

    Stop Self-Undermining Language

    When you communicate with others, are you frequently using words that have the potential to destroy your power as a leader? Surprisingly, some of the language, we regularly use out of concern, politeness or fairness can...

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    Communication

    Know Your Boss’s Communication Needs

    Effective managers and leaders are adept at managing their boss’s job-performance expectations. But that’s hard to do if...

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