Communication

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    Communication

    Don’t Badmouth Others

    Nothing can erode your credibility more quickly than being labeled as a person who makes disparaging comments about your boss, peers, or customers.

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    Communication

    Practice Your Important Presentations

    Good presentations don’t happen by accident. They happen because the speaker is prepared to give an effective presentation and is confident about communicating the message effectively.

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    Communication

    Don’t Shoot the Messenger

    One of the fastest ways to stifle communication is to penalize people for giving you bad news. Demonstrating this behavior on a consistent basis creates...

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    Communication

    Choose the Right Words

    As Mark Twain once put it, “The difference between the right word and almost the right word is the difference between lightning and a lightning bug.”

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    Communication

    Don’t Be a Whiner

    While every leader, whether outwardly or deep down inside, might feel the need to whine about this or that from time to time, chronic whining quickly erodes leadership credibility.

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    Communication

    Capture Agreements in Writing

    Good follow-up is grounded in a number of “best practices,” and one of those is the simple act of writing down and communicating what’s been agreed upon in verbal discussions.

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