Lead Against the Backdrop of Crisis
leaders all stay down in the dumps, keep pushing the panic button, and focus on
the COVID-19 doomsday possibilities, it will be impossible for them to
stabilize their organizations and recover. So what are truly disciplined
they’re capitalizing on the “silver linings” in their situation, staying
positive and optimistic while confronting the brutal facts. They’re also taking
action, empowering their people and their organization’s culture like never
before. The best managers, CEOs and other top executives are pushing beyond the
panic, stepping up their game, and proving to be “front and center leaders.”
And in some
ways, they’re no different than any other leader out there who has countless
new challenges on their plate. But here’s what IS different about what these
more courageous, responsive leaders are doing—and what you, too, can do to up
your leadership game in these uncertain times.
Be your best
self. Being a strong,
effective leader means you practice being honest, authentic and empathetic with
your people. Communicate often and transparently about the situation at hand.
And be real…show compassion, understanding and concern for your employees and
their loved ones. Consistently stay attuned and invested in the health and
safety your employees, customers, vendors, etc.
can lead. Make the
critical decisions about how you’ll manage your organization during this time,
then set the direction so everyone knows what’s going to happen and where
you’re taking them. Not totally sure how you’ll reach your goals or
“destination”? No worries. You don’t have to have all the answers, but you do
need to engage your team to surface the best ideas, inspire their ownership in
those solutions, and ignite the momentum that kicks everyone into collaborative
Show you can
execute. In pursuing
your chosen direction, you may need to change up or create new roles in the
organization. And in these times, you’ll certainly have to delegate new
responsibilities to your team. Do what it takes to establish these roles and
delegate, then hold your people accountable by tracking and measuring progress,
taking any necessary corrective action. After that, trust in your people and
remember always to celebrate their wins. You don’t have to throw some
big party. Just genuine words of encouragement can matter a lot right now. The
habit of positive recognition will move people along, confirm purpose, and get
everyone closer to their most vital goals.
How are you upping your leadership game right now?