Are customers jumping through hoops to do business with you? If so, stop torturing them!
Did you know that 80% of executives believe that their companies deliver excellent value and superior customer experience, but only 8% of their customers agree?
In our cost-conscious society, companies are vying for consumer/client dollars like never before.
If your company is like most, its success is dependent in some degree or other on happy, loyal customers.
“If your employees don’t know where you’re going, almost any road will get them there.” These are words that send chills through the hearts of leaders everywhere. And it’s why they work hard to develop business plans for their workforce to follow.
In today’s highly competitive business climate, companies need to find new and creative ways to win business.