Moving is easy. You load stuff up and you unload stuff. Right?
As our company approached our 100 year anniversary, we were sure we had gotten real good at managing a few areas of our business but also thought maybe we were falling a bit short in other areas. Our first clue was our profit.
Since engaging MAP, we have learned the process for producing a short list of measurables (we thought this was impossible with so many variables in our business) which now give us a weekly department view and a monthly corporate view of what matters most to us and our customers.
In short, they have helped us transform our business and we couldn’t be happier.
Rick Haberstroh
Owner
Continental Moving Company, Birmingham, Alabama