MAP has become an integral part of our company. We began using the MAP principles after experiencing the worst financial performance in our history. Under MAP’s tutelage and hand holding, we established corporate and individual goals. These goals were straight forward and measurable. We learned the importance of providing timely metrics and how to utilize all members of our team. The team consult has become an integral part of our ongoing business interactions.
In the 2 years that we have utilized the MAP principles, we have generated the following measurable results:
Sales Increased 30%
Cost of Goods Down 3%
Labor Cost Down 5%
Labor Turnover Dropped from 236% to 52%, annually
The amazing thing is this has occurred in our city’s largest economic downturn. We continue to focus on excellence in all areas of our business life. We believe that MAP has patiently held our hand in teaching the MAP principles and enabled us to learn how to navigate through these very challenging times.
Many Thanks,
Philip Patent
President
Las Vegas Coffee Investors, LLC
DBA, The Coffee Bean & Tea LeafTM