Facing Management System Failure? Here’s What You Need to Know
No leader wants to admit their organization is in trouble. Or that areas of significant weakness may be derailing whatever methods have been put in place for productivity to remain at its peak and people hit their targets.
But it happens to even the best of leaders. And maybe it’s happened to you. Seemingly out of nowhere, internal and/or external forces can unexpectedly strain the workplace. Clients who come to MAP for our breakthrough consulting services tell us either they never saw it coming or that the organization’s brokenness resulted in a snowball of “one thing led to another” situations and scenarios.
Yet usually, what we find in coaching these clients back toward a place of optimal organizational health, is that while they may have had various approaches to management and operations that are smart and viable, they lack something vital to their success.
And that one, vital something is a single system that everyone understands, has bought into, and has aligned around to consistently set goals, measure results and respond to those metrics through actions that deliver breakthrough results. Drilling down, let’s look closer at what’s required to implement, execute and succeed with a proven management system like MAP’s:
Understanding of the system. People need to know what the system is that you’re asking them to use. When we coach our clients on the MAP Management System™, our coaching can extend beyond the core leaders, deep down into all departments and their team members. If you make the commitment to choose and use a system without giving your people the opportunity to really learn what it’s about, why it’s so effective, and how it works, they’ll never take that next step, which is:
Buy-in. This doesn’t just happen because you tell people the management system you’ve chosen is great. Buy-in happens like this: First, you own the mistakes that the organization has made, not placing blame but focusing on the corrective actions you’re taking (a singular, time-tested management system). Second, you focus on the “Why,” as in, “Why is this important to adopt? “Why” is this important now? “Why” will it make the organization and its culture better, stronger, more productive and amazing? And “Why” you need everyone’s commitment. Don’t be salesy when you talk about the “Whys.” Be real. Transparent. Honest. Then third, listen to feedback around this approach. Welcome your people’s concerns, addressing those so they can feel not just comfortable with the system but confident in its potential. Once they’ve bought in to the system, connect each person and their role to what’s vital, in other words, build:
Alignment. With an accountability system like the MAP Management System, team members help create, learn and know the organization’s Vital Goals as well as the Vital Goals associated with their department, team or job responsibilities. They’ll also grasp how those two connect and intersect. Our consultants coach around determining what’s vital and what’s not. But ultimately, you’ll know the organization has hit alignment when your people can answer two key questions: 1) What are the company’s vital goals? and 2) What are their vital goals, within their unique role and responsibilities? From there, it’s time to strategize, execute and start driving results!
Ready to jumpstart the MAP Management System today? Contact MAP!