Anticipate Reactions Before You Communicate
Have you ever delivered some news to your staff and been shocked or caught off guard by their reactions?
Develop Your Elevator Speech
Have you ever seen someone’s eyes totally glaze over when you’ve told them about you and your company? It doesn’t matter if you’re the most interesting person in the world…
E-MAIL: What Message Are You Sending? [Webinar]
Does your e‐mail communication build relationships or tear them down? Are your e‐mails well written or poorly crafted?
Listen More, Talk Less
There’s no doubt that a lot of leaders like to talk. But great leaders know that one of the keys to effective leadership is actually listening more and talking less.
Master the ‘Art’ of Communication
There’s no mystery here — regardless of whether you’re talking about business, politics, sports, the military or even personal life, the best leaders are first-rate communicators.
Demand Disagreement
Ever worked in a place in which there was too much agreement going on? You probably noticed that this kind of “yesman” culture fostered poor decision-making…
Put Active Listening Into Practice
Ever catch yourself formulating a response before someone is finished talking? People have a tendency to “hear out” others half-heartedly, but great leaders…
Make Feedback Effective
Have you ever sat down with a boss for your annual review and been blasted for something that you didn’t do right — but months ago?
Stop. Think. Then Send – Maybe.
Ever find yourself wishing you hadn’t hit the “send” button for a particular email? Almost everyone has hastily sent out an email that’s created a time-consuming, needless chain reaction