While every leader, whether outwardly or deep down inside, might feel the need to whine about this or that from time to time, chronic whining quickly erodes leadership credibility.
Good follow-up is grounded in a number of “best practices,” and one of those is the simple act of writing down and communicating what’s been agreed upon in verbal discussions.
Have you ever delivered some news to your staff and been shocked or caught off guard by their reactions?
Have you ever seen someone’s eyes totally glaze over when you’ve told them about you and your company? It doesn’t matter if you’re the most interesting person in the world…
Does your e‐mail communication build relationships or tear them down? Are your e‐mails well written or poorly crafted?
There’s no doubt that a lot of leaders like to talk. But great leaders know that one of the keys to effective leadership is actually listening more and talking less.
There’s no mystery here — regardless of whether you’re talking about business, politics, sports, the military or even personal life, the best leaders are first-rate communicators.
Ever worked in a place in which there was too much agreement going on? You probably noticed that this kind of “yesman” culture fostered poor decision-making…
Ever catch yourself formulating a response before someone is finished talking? People have a tendency to “hear out” others half-heartedly, but great leaders…
Have you ever sat down with a boss for your annual review and been blasted for something that you didn’t do right — but months ago?