To be an effective leader, you need to be an effective communicator. Learn how to express differences in ways that are positive and productive.
Difficult conversations are inevitable. Don’t fear them, but learn how to navigate them with as much grace and tact as possible.
Whether you’re facilitating a meeting or group discussion, learn how to become a stronger facilitator and add credibility to your performance.
Do you ever struggle to have a face-to-face conversation with a colleague? Or, have you ever found yourself inadvertently embroiled in an email battle at work?
Valentine’s Day is near. While you may give chocolates or flowers, this can be a nice reminder for leaders to think about how to demonstrate appreciation for those at work.
Do you work around people who feel obligated to freely share too many details of their personal lives to just about anyone with a pulse?
There are healthy debates and then there are unproductive, chronic arguments. Persistent, petty arguments can be detrimental to the organization.
There will be times in business when it will be challenging to deliver direct, candid communication. Maybe it will be some bad news about someone’s performance or a mistake you’ve made.
In light of the recent Sony hacking and its fallout, there’s at least one good lesson that we as business leaders should take to heart: Manage your emails on a professional level.
There are a lot of us who enjoy being right. But when our need to be right drives decision-making and becomes a consistent source of conflict, it mistakenly becomes the focus.