Say What You Mean
There will be times in business when it will be challenging to deliver direct, candid communication. Maybe it will be some bad news about someone’s performance or a mistake you’ve made.
There will be times in business when it will be challenging to deliver direct, candid communication. Maybe it will be some bad news about someone’s performance or a mistake you’ve made.
In light of the recent Sony hacking and its fallout, there’s at least one good lesson that we as business leaders should take to heart: Manage your emails on a professional level.
There are a lot of us who enjoy being right. But when our need to be right drives decision-making and becomes a consistent source of conflict, it mistakenly becomes the focus.
One misstep can lead to dire consequences for you, your professionalism and your career. Be very deliberate about what you say, how you say it, and with whom you share it.
When you hear people say things like, “I will try,” “I will do my best,” or “I am working on it,” be on high alert. These potentially evasive responses imply a lack of commitment…
When you communicate with others, are you frequently using words that have the potential to destroy your power as a leader? Surprisingly, some of the language, we regularly use out of concern, politeness or fairness can…
Effective managers and leaders are adept at managing their boss’s job-performance expectations. But that’s hard to do if…
Nothing can erode your credibility more quickly than being labeled as a person who makes disparaging comments about your boss, peers, or customers.
Good presentations don’t happen by accident. They happen because the speaker is prepared to give an effective presentation and is confident about communicating the message effectively.
One of the fastest ways to stifle communication is to penalize people for giving you bad news. Demonstrating this behavior on a consistent basis creates…