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    Leadership and Management

    Use Effective Humor

    It puts people around you at ease, helps them get perspective, and reveals a less formal, more “human” side to you—all of which can enable more open lines of communication.

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    Communication

    Address Ambiguous Responses

    When you hear people say things like, “I will try,” “I will do my best,” or “I am working on it,” be on high alert. These potentially evasive responses imply a lack of commitment...

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    Leadership and Management

    Find Your Free Time

    Overcommitting and over-scheduling oneself with must-do activities creates a dangerous trap into which leaders commonly fall. Suddenly, you realize you have no energy, no enthusiasm...

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    Employee Engagement

    Appreciate Employees—Effectively!

    The more effort you put forth, the more it shows that you understand your people, really know who they are, and truly value their hard work and contributions to your organization’s success.

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    Accountability

    Hold Yourself Accountable

    If you want to improve your health, learn a new skill, or go after a new career opportunity, you can better your odds of success by taking a disciplined approach to making these dreams a reality.

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    Leadership and Management

    Don’t Hog the Spotlight

    It’s OK to be the star on stage when the moment calls for it, but start a new discipline of routinely sharing the limelight toward others who deserve it, too.

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